If your device experiences frequent disconnections, please follow these steps:
-
Check your Wi-Fi signal strength and make sure it is stable and strong.
-
Restart your router.
-
Turn off the camera by pressing and holding the power button, and then turn it on again. The camera will reconnect automatically. If it doesn't work, try to insert a pin into the reboot hole next to the power button to hard reset your camera.
If the issue persists, please contact our customer support at support@birdfy.com for further assistance.