If you're encountering issues with updating the firmware, please follow these steps:
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Power on the device and double press the power button to enter Wi-Fi config mode (indicated by a flashing blue light).
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Open the Birdfy app and go to the livestream page. Make sure the battery percentage is above 30%.
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Once the livestream has loaded successfully, navigate back to the previous page and attempt the firmware update again.
Please email support@birdfy.com if you have any questions.