1. If your device is offline, it will automatically reconnect. However, if it remains offline for more than 24 hours, please power off the device and then reconnect it.

2. If you're still unable to reconnect, try reconfiguring the Wi-Fi settings. Go to the camera's settings, navigate to General > Wi-Fi Settings, and start the offline setup. You should hear cheerful music indicating that the device is online again.

3. In situations where you're unable to implement the first two solutions (such as when you're not near the camera), the camera will automatically reconnect to Wi-Fi. Please be patient and wait for the camera to come back online.

Notes:

1. An unstable Wi-Fi signal can cause the camera to frequently go offline. You can verify this by checking the Wi-Fi analysis in the settings. If the signal is weak, we recommend moving the device closer to the router for a stronger signal or using a different device with a stronger 2.4GHz Wi-Fi signal. Alternatively, you can consider adding a Wi-Fi extender.

2. Check if your router is connected to too many devices. The camera may not function properly if the router is overloaded.

3. Ensure that there are no microwaves, large metal objects, or excessive walls between the camera and the router. If necessary, try rebooting the router to clear up any network issues.