- After the device offline, it will continue to try to reconnect to the server.
- If failed, the device will reboot/restart at 5 mins, 15 mins, 30 mins... to help reconnect. The restart intervals will get longer and longer. After 72 hours, it will keep restarting every three days.
- After the device online for more than 10 minutes, the reconnect and reboot mechanism would stop work.
Generally, if the device, router network, and AWS(Amazon Web Service) are all normal, the device can reconnect successfully within 10 seconds to 1 hour.
You can also follow below instructions to get the device online sooner: