Charge/Battery

• What do different colors of the indicator light mean?
• Will Wi-Fi environment affect the camera battery?
• How to charge the camera?
• Why doesn't the battery last long?

Live Feed

• How to change the display time
• Live feed is blurry/ How to adjust the resolution
• My battery camera is offline
• Live feed is not working

Motion Detection/Notifications

• Why are notifications delayed?
• Why are there so many false notifications on my battery camera?
• Why can't I receive notifications on battery camera?
• Can the camera be installed behind a window/glass?
• Why are some movements missed on my battery cameras
• How to enable motion detection

Software-related

• Can't update the firmware on battery camera

Sentry plus

• The solar panel won't charge the device battery

Vigil Plus

• What color is the night vision of Vigil plus?
• What is the battery capacity and how long it will last?
• How to install Vigil Plus? (User Guide attached)