Netvue Protect Plan
Service, Features and Price
- What is Collection Storage (features, plans & price)?
- What is Bird Recognition service (features, plans & price)?
- What is Essential Detection plan (features, plans & price)?
- What's Human Detection (features, plans & price)?
- What's Event Video Recording (features, plans & price)?
- What’s Continuous Video Recording (features, plans & price)?
Subscription Issues
- Why was I charged twice?
- When I purchase protect plan service, it says Transaction is rejected. Purchase failed.
- Which forms of payment are accepted for Netvue Protect?
- Can the shared user review CVR history and check event video?
- Can I review CVR history on my computer?
- When does the recording start after I subscribe?
Using Issues
- Why can't I delete my credit card?
- Switch activated device
- Check or change your subscriptions
- Why is there no video history when replay from a certain time?
- What's cooldown time between motion alerts?
- Why is there no motion video after subscribing to Continuous Video Recording?
General Questions
- I can't log into my account on website
- How to use coupons for Portect Plan on Netvue APP?
- How to upgrade my previous cloud service?
- How to subscribe protect plan?
- How to update/change credit card
- Since I have 24/7 recording service, how do the motion recording services benefit me?