Allen
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Activity overview
Latest activity by Allen-
Allen created an article,
Where is the QR code/ Device ID
To locate the QR code and device ID for your camera, please Check the camera body and look for a sticker attached to the camera. The QR code and device ID should be printed on this sticker.
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Allen created an article,
Download APP
To download our Birdfy/Netvue Next app, you have a couple of options: 1. Scanning the QR code: Locate the QR code on the package of your device. Use your smartphone's camera or a QR code scanning a...
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Allen created an article,
Device paring
To get started with your device, kindly download the latest version of the Birdfy/Netvue Next app. You can do this by scanning the QR code on the package or by visiting the App Store or Google Play...
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Allen created an article,
What is Collection Storage (features, plans & price)?
Features: This is a storage service that can permanently save your collected Birdfy videos, including moments, stories (only Birdfy products) and new content modules in the future. Plans & Price:...
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Allen created an article,
What is Bird Recognition service (features, plans & price)?
Features: Birdrecognition service utilizes fast-processing algorithms and an extensive database to empower it in discriminating between over 6,000 types of birds, including those that bear a strik...
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Allen created an article,
Camera is not charging
Light status when charging:Birdfy nest: Slowly flashing YellowBirdfy hum feeder: Slowly flashing redBirdfy feeder: Solid yellow Camera doesn't charge fully： The following are possible reasons why ...
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Allen created an article,
Tutorials
Birdfy feeder: https://www.youtube.com/watch?v=Dmzw47Qzngo&list=PLwgGUuCYaAw3Tw73M2ZFVgBWtf_0ZhSmT Birdfy Nest: https://www.youtube.com/playlist?list=PLK-VnjtsqYc563btP4RNFwwqiKkQsNGdz Birdy hum...
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Allen created an article,
Netvue Online Shop
For Birdfy products, please go to: https://www.birdfy.com/ For Netvue products, please go to: https://www.netvue.com/ For cloud services, please go to: https://my.netvue.com/
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Allen created an article,
The solar panel won't charge the device battery
There is a waterproof cover attached to the charging cable, which might be removed when trying to charge. And the charging interface may not be fully connected. Please move the waterproof cover b...
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Allen created an article,
What color is the night vision of Vigil plus?
At night, there will be 2 modes with Vigil Plus. Under infrared light, you can see a black & white view for up to 20m. If you would like to see a closer but colorful view, you can choose to turn on...