Noya
- Total activity 200
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Activity overview
Latest activity by Noya-
Noya created an article,
Reconnect and reboot mechanism after device offline
After the device offline, it will continue to try to reconnect to the server. If failed, the device will reboot/restart at 5 mins, 15 mins, 30 mins... to help reconnect. The restart intervals will...
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Noya created an article,
Why my SD card always shows Format/ mount failed, what should I do?
Since SD cards have a limited number of reading and writing times and life span, they are also influenced by different specifications and brands. When the life span is approaching, the write opera...
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Noya created an article,
Customer Service Contact
24/7 Live Chat Get quick and responsive assistance with our 24/7 Live Chat service! To access Live Chat, simply open the app and tap the "+" icon at the top right corner of the home page. Tap...
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Noya created an article,
Business Contact
For any business consulting or collaboration inquiries, please email us at hi@netvue.com or press@netvue.com.
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Noya created an article,
Netvue User Manual
Hi, everyone, Thank you to join Netvue community. In order to help our customer to know more basic settings in Netvue APP and how to use our camera, we wrote the user manual. Please read it before...
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Noya created an article,
[Android] How to choose an external storage path for Netvue media files?
Why do we need to choose an external storage path?1. For saving screenshots and videos when viewing live feed as well as replaying.2. For saving screenshots and videos downloaded from events record...
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Noya created an article,
How to export Netvue log on Android phones
1.Open the "Files" app on your Android phone. 2.Compress the dir "/sdcard/Android/data/com.netviewtech/files/data/nv-logs" to a file named "nv-logs.zip". 3.Share the "nv-logs.zip" file to us.
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Noya created an article,
What is the approximate daily data transfer when APP is not opened?
The bit rate recorded by camera is about 500kbps, which is about 3megabytes of data traffic per minute. If Continous Video Recording service is on, it consumes 3megabytes of data traffic per minut...
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Noya created an article,
How to upgrade my previous cloud service?
Please go to Subscription in protect plans, click Former Plan Click Upgrade to New plan, system will provide you a proper solution based on your previous plan. Usually device will get more s...
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Noya created an article,
How to subscribe protect plan?
1.Buy from Birdfy APPGo to Discover pageAndroid: Choose service you need and purchase directly.iOS: Due to iOS system limited, iOS customer can only purchase from website: my birdfy.com/my.netvue.c...